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19.04.2023

"Showcase Network House of Digitalization" Project of the Month: Remotely Controlled Service Technician

Service Support Using Augmented Reality An exciting project by MMS Modular Molding Systems GmbH demonstrates how customer support can be offered using augmented reality.
blurhash Testing the new product

MMS Modular Molding Systems in Berndorf manufactures machines and production systems for metal-plastic composites. To provide customers with the best possible support, for example, in the event of error messages, the company uses augmented reality. MMS employees can view the equipment via a video connection and support the customer's service technicians working on the systems. This allows the technicians to work hands-free. MMS employees can also, for example, display instructions or design data on the AR glasses. Furthermore, the system is also used by MMS employees during the commissioning of the systems – enabling even greater efficiency.

 

 

"Showcase Network" Projects of the Month

 

 

3d Form im Hintergrund
3d Form im Hintergrund
3d Form im Hintergrund
3d Form im Hintergrund
3d Form im Hintergrund
3d Form im Hintergrund
3d Form im Hintergrund
3d Form im Hintergrund
3d Form im Hintergrund
3d Form im Hintergrund